J5 is a design and innovation firm that transforms future strategies, services and spaces into more human experiences.
A kinder, more beautiful future.
A kinder, more beautiful future.
What we do
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Move beyond incremental thinking to reimagine and deliver the future of your organization through new business models, operating models, and ways of creating value.
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From physical spaces to digital platforms, we help organizations design and deliver integrated services that work better for the people who use them and the teams who deliver them.
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We help focus AI and digital investments on real human and business needs, ensuring new solutions are co-designed with the people who use them and successfully adopted in practice.
We partner with the sectors responsible for delivering kindness.
Despite their size and complexity, these organizations provide us with a unique opportunity for us to design strategic interventions that improve the lives of millions.
Healthcare
We work with healthcare providers to better understand the needs of their patients, caregivers, and staff so people can lead healthier, happier lives.
Public Sector
We design human-centred digital services that are effective and accessible for all citizens, integrating human capabilities with AI and emerging technologies.
Non-Profits
We co-create programs, systems, and services with people who have lived experience of social issues with community engagement at the heart of our approach.
How we measure success
The value of good design.
Reach
How many people are positively impacted by innovation or change? This ensures the work is not limited to small pockets, but extends to the people and communities it is meant to serve.
Impact
What tangible improvements are made to the experience of users and organizational performance? This ensures that changes we design are delivering measurable value for individuals, organizations, and the broader system.
Behaviour Change
How are teams embracing new ways of working, and are the changes sustainable over time? This ensures people adopt and use new ways of working so solutions don’t fade after implementation.
