https://www.jfive.com/insights daily 0.75 2026-08-12 https://www.jfive.com/insights/beyond-good-intentions-outcome-driven-innovation-is-our-way-of-creating-impact monthly 0.5 2026-02-15 https://www.jfive.com/insights/the-promise-of-ai monthly 0.5 2025-12-08 https://www.jfive.com/insights/from-inside-out-to-outside-in monthly 0.5 2026-02-17 https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/e974f3ad-025c-4f34-bb1b-dd2cc8db2bf5/Screenshot+2026-02-15+at+11.03.57%E2%80%AFAM.png INSIGHTS - Start with the customer, then work backwards. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/91617124-e6d7-4479-82b4-029a009607e1/Screenshot+2026-02-15+at+10.30.22%E2%80%AFAM.png INSIGHTS - Start with the customer, then work backwards. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/15de07ef-8dc5-446c-90be-d8c3ed814f1d/Screenshot+2026-02-15+at+11.04.28%E2%80%AFAM.png INSIGHTS - Start with the customer, then work backwards. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.jfive.com/insights/beyond-beds-and-buzzwords-why-experience-is-the-real-strategy-for-albertas-continuing-care-future monthly 0.5 2025-10-24 https://www.jfive.com/insights/the-third-dimension-of-work monthly 0.5 2024-10-03 https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/dc3f23ff-2a24-48e7-a12b-2ee4ef35d3d2/The+Market.jpg INSIGHTS - The 3rd Dimension of Work. - Make it stand out In an image capturing her work, Erika Mahoney, a designer at J5, is seen immersed in a pay-what-you-can market, part of a project aimed at addressing food insecurity. Her presence in the market reflects J5's commitment to understanding user needs at a grassroots level. Erika's hands-on approach allowed her to engage directly with individuals, observing their interactions with the service while fostering an environment of dignity and kindness. Her work in this setting exemplifies J5’s human-centered design philosophy, ensuring that solutions not only meet practical needs but also respect the lived experiences of those they serve. Learn more here: https://www.cbc.ca/news/canada/calgary/pay-what-you-want-market-calgary-united-way-j5-1.6399074 https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/77181c84-0a6e-4e92-8c2f-e1699fc1c042/planet+youth.jpg INSIGHTS - The 3rd Dimension of Work. - Make it stand out In the above image, Sydney Johnson, Head of Design at J5, leads a working session with Indigenous youth, fostering collaboration and creativity as part of a transformational program led by the United Way of Calgary. Sydney’s approach emphasizes deep listening and co-creation, ensuring that the voices of the youth are central to the design of solutions that truly reflect their needs and aspirations. This moment captures J5’s commitment to designing with empathy, supporting meaningful change in the community. Learn more about Planet Youth and donate here: https://calgaryunitedway.org/planet-youth/ https://www.jfive.com/insights/co-creating-the-future monthly 0.5 2024-09-08 https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/60024140-8635-4204-a0d7-19a0c526f55e/Screenshot+2024-09-07+at+7.47.00%E2%80%AFPM.png INSIGHTS - Co-Designing Strategy: Reducing risk of change. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/8384cd44-4e30-4cee-897d-49f138e64a1c/Screenshot+2024-09-07+at+7.59.54%E2%80%AFPM.png INSIGHTS - Co-Designing Strategy: Reducing risk of change. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.jfive.com/insights/future-workplace monthly 0.5 2024-09-03 https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/d24e6a85-6425-4c00-b677-2be862df9885/MicrosoftTeams-image+%28181%29.jpg INSIGHTS - Building the Workplaces of tomorrow. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1696908347397-7H7EUHGOU87AMCZLGORW/Screen+Shot+2023-10-08+at+1.02.34+PM.png INSIGHTS - Building the Workplaces of tomorrow. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1696908346301-8SZVZZOIVD8NZRV6DVE7/Screen+Shot+2023-10-08+at+1.03.11+PM.png INSIGHTS - Building the Workplaces of tomorrow. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/3af83311-ef0b-46ca-88c0-276cd522d390/MicrosoftTeams-image+%28181%29.jpg INSIGHTS - Building the Workplaces of tomorrow. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1696792027001-Q4E356VSD0JBO0RAUZZV/Screen+Shot+2023-10-08+at+1.04.55+PM.png INSIGHTS - Building the Workplaces of tomorrow. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1696792033233-K0JBURZFBPUT6DW0KNJH/Screen+Shot+2023-10-08+at+1.05.08+PM.png INSIGHTS - Building the Workplaces of tomorrow. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1696792032299-FEYH2UZLS7H29NZAQY4U/Screen+Shot+2023-10-08+at+1.05.19+PM.png INSIGHTS - Building the Workplaces of tomorrow. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1696792044931-O1XH55VKHHWCCKLV6U6W/Screen+Shot+2023-10-08+at+1.05.25+PM.png INSIGHTS - Building the Workplaces of tomorrow. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1696792047046-4GNYTZ31LXNIT9158PEF/Screen+Shot+2023-10-08+at+1.05.35+PM.png INSIGHTS - Building the Workplaces of tomorrow. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1696792048043-OTQ1TM7E6ZHBRPEYAXL1/Screen+Shot+2023-10-08+at+1.06.08+PM.png INSIGHTS - Building the Workplaces of tomorrow. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/26b3d2f7-d83c-4297-babc-f55d4c1b4eb7/MicrosoftTeams-image+%28181%29.jpg INSIGHTS - Building the Workplaces of tomorrow. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/7451fa24-dd81-4cc8-af19-31d0270ea895/MicrosoftTeams-image+%28181%29.jpg INSIGHTS - Building the Workplaces of tomorrow. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/df54a4df-7457-4dc8-bffd-d839535c5139/MicrosoftTeams-image+%28181%29.jpg INSIGHTS - Building the Workplaces of tomorrow. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.jfive.com/insights/the-power-of-story monthly 0.5 2023-04-19 https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/2f193d63-3b80-4586-a98e-ea5c249b9efc/R6T_9268.jpg INSIGHTS - The Power of Story - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.jfive.com/insights/design-principles monthly 0.5 2022-11-27 https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/fc6569be-583a-45e7-be34-7cb930afacc6/Screen+Shot+2022-10-10+at+3.33.14+PM.png INSIGHTS - How We Created Our J5 Design Principles - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/c5c9ae98-1691-437b-9afb-69d4cc600e88/Screen+Shot+2022-10-10+at+3.57.17+PM.png INSIGHTS - How We Created Our J5 Design Principles - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.jfive.com/insights/kindness-advantage monthly 0.5 2022-12-03 https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/9c68360f-151d-4c2b-9cfb-f3ca0d2fdaee/Screen+Shot+2022-10-06+at+11.01.02+PM.png INSIGHTS - Kindness for competitive advantage. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/747759de-3283-4b28-a70b-71bfb282950f/DVI.jpg INSIGHTS - Kindness for competitive advantage. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/a43a302c-22b0-49de-b3fd-0b4943ff6618/Screen+Shot+2022-09-21+at+9.08.44+PM.png INSIGHTS - Kindness for competitive advantage. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/62884ac7-92df-4241-9219-cfea4fffe784/Screen+Shot+2022-10-06+at+11.08.55+PM.png INSIGHTS - Kindness for competitive advantage. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.jfive.com/insights/kindness-importance monthly 0.5 2022-11-22 https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1669038852749-ECGLL1OFMI00PURFXKAC/Screen%2BShot%2B2022-10-06%2Bat%2B8.19.29%2BPM.jpg INSIGHTS - The importance of kindness in the non-profit sector. - Karen Young – CEO, United Way of Calgary and Area https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/c683264e-d179-4892-84f1-ccc2a893f296/Screen+Shot+2022-10-06+at+8.43.28+PM.png INSIGHTS - The importance of kindness in the non-profit sector. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/f108d4bd-2f13-44ab-9bdf-4395f868ebe4/Screen+Shot+2022-10-05+at+10.25.23+PM.png INSIGHTS - The importance of kindness in the non-profit sector. - Make it stand out Sydney Johnson facilitating a Planet Youth workshop with youth, for youth. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/9d653b06-81d8-4f79-bf31-3dd0629963b8/reg.jpeg INSIGHTS - The importance of kindness in the non-profit sector. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/5d1d69d1-aa60-4173-8c07-363263fc8c52/Local-Love_Lead.jpg INSIGHTS - The importance of kindness in the non-profit sector. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/84c0414c-de1b-413c-ab47-25dba1f80c1a/United-Way-campaign-co-chairs-2022.jpg INSIGHTS - The importance of kindness in the non-profit sector. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.jfive.com/insights/customer-experience monthly 0.5 2022-11-16 https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/95194a7f-5be6-4d85-811c-edd90c3addce/Screen+Shot+2022-10-06+at+9.13.22+PM.png INSIGHTS - Great customer experiences start with kindness. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/2418b812-3e0f-400a-80b2-4d389e27731d/Screen+Shot+2022-10-06+at+9.01.53+PM.png INSIGHTS - Great customer experiences start with kindness. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1664575111198-IFVS2BPJ6BA80N82A7QH/Screen+Shot+2022-09-30+at+3.57.57+PM.png INSIGHTS - Great customer experiences start with kindness. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.jfive.com/insights/j5-projects monthly 0.5 2022-11-16 https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/89e2a41b-8d64-4ffd-81a7-93f58df7985a/Screen+Shot+2022-10-07+at+11.37.54+PM.png INSIGHTS - What happens in a J5 project? - Make it stand out Managing Director, Kevin Drinkwater (left) and Founder & CEO, John Vardalos (right) https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1665507038276-7B0SHJCV4IF413RT0WDW/Slide1.png INSIGHTS - What happens in a J5 project? https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1665507038591-2PHC7U1F8Z0H8NNR72FU/Slide2.png INSIGHTS - What happens in a J5 project? 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https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/ae78ce21-a938-439b-8c75-9375dd0278df/Screen+Shot+2022-09-21+at+10.09.15+PM.png INSIGHTS - What is service design? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/9b5075e2-ebf6-47f3-b1bf-d8de60097c94/Screen+Shot+2022-09-21+at+10.07.51+PM.png INSIGHTS - What is service design? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/1e8f29a7-77a2-4c72-9d5a-d0a3f938313c/Screen+Shot+2022-09-21+at+10.08.14+PM.png INSIGHTS - What is service design? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. 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https://www.jfive.com/syd-bio daily 0.75 2026-07-17 https://www.jfive.com/tim-bio daily 0.75 2026-07-17 https://www.jfive.com/katie-bio daily 0.75 2026-07-17 https://www.jfive.com/rheabio daily 0.75 2026-07-17 https://www.jfive.com/kynabio daily 0.75 2026-07-17 https://www.jfive.com/pachybio daily 0.75 2026-07-17 https://www.jfive.com/gabriellebio daily 0.75 2026-07-17 https://www.jfive.com/cindybio daily 0.75 2026-07-17 https://www.jfive.com/erika-bio daily 0.75 2026-07-17 https://www.jfive.com/jaclynbio daily 0.75 2026-07-17 https://www.jfive.com/mengbio daily 0.75 2026-07-17 https://www.jfive.com/about daily 0.75 2026-08-24 https://images.squarespace-cdn.com/content/v1/624b3c6d42478d55293db95f/1649097848077-YKI84NQP4KZ4HW6Y3CHB/MHeiderich_ReflexionenZwei-05-copy.jpg About us https://images.squarespace-cdn.com/content/v1/6327d5e454e8bd04d14f1a98/9c2abb32-3bbe-4a4d-b81c-a84049772744/Screenshot+2025-02-21+at+11.17.34%E2%80%AFPM.png 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