One of Canada’s leading innovation consulting firms.
We partner with leaders and organizations facing high-stakes, complex challenges and need support to think differently, design intentionally, and implement change that lasts.
J5 is dedicated to transforming the sectors responsible for delivering kindness.
We believe the most meaningful innovation happens where kindness is essential, inside hospitals, government offices, and community serving organizations. Unfortunately, the services, people and systems behind them are often complicated, stretched thin, and in need of change.
At J5, we know these sectors well. We’ve built relationships and deep experience by working closely within them. We don’t show up with quick fixes or monolithic strategies. Instead, we roll up our sleeves, work alongside internal teams and create solutions that reflect the real experiences of patients, families, citizens, frontline staff, and communities.
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Scotia Wealth Management
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Alberta Health Services
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Government of Alberta
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Foothills Primary Care
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United Way
Industry Expertise
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We partner with healthcare providers to better understand the needs of their patients, caregivers, and staff, so we can improve their experience and the performance of the systems that deliver care.
We do this so people can lead healthier, happier lives.
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Together with people with lived experience of social issues, we co-create programmes, systems, and services. Community engagement and participatory design principles are at the heart of our approach.
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We make digital public services more accessible, effective and personalized for the people who use them in ways that address their changing needs and remove barriers to digital participation.
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Increasingly, private sector leaders are expected to contribute to society, not just the bottom line.
Whether it’s through inclusive hiring practices, socially impactful products, or environmental responsibility, we help you align business growth and innovation with purpose.
Our Capabilities
Strategy &
Innovation
We define opportunities, assess constraints, and make recommendations grounded in human insights, operational realities, and cultural context - ensuring future strategies are both visionary and implementable.
Service
Design
We design physical and digital experiences that put people at the centre. Through co-creation, rapid iteration, and prototyping, we shape services and solutions that are intuitive, inclusive, and impactful.
AI & Digital
Transformation
We guide organizations through responsible AI and digital transformation, ensuring exponential change is aligned with human values, ethical standards, and the need for integrity and compassion in service delivery.
